Why can't I publish my review I just wrote a long review and couldn't get it to publish so will try again--I bought a Lazyboy recliner at NU furn. in 2007--the footrest has never worked and I have had them pick it up 4 times for repair. I just got it back on Tues. and today (Fri.)same thing - the footrest does not go down. I will not buy another lazyboy nor will I buy another piece of furniture from NU furn. again. the sad thing is my handicapped son just bought $1200.00 worth of furniture there this fall. I wish we had went somewhere else. The recliner was in their shop for 4 weeks this last time--I am sure they did not do a thing to it.
My name is Mark I bought a leather sofa from NEW ULM FURNITURE and it was delivered damaged. I was told by the owner someone would come out and replace it...It now has been over 6 months and I still have a damaged sofa. Now they wont return my phone calls..NO SERVICE AT ALL. I would not recommend ever buying from this store!
Designers are wonderful. Customer Service floor lady was very rude ... three strikes for poor manners!!
We bought our entire bedroom set from them. Delivery was quick and free. Set up done professionally. We felt unfortunately that there was a color match problem with the headboard. There was no fuss or argument on New Ulm's furniture's part. The headboard was replaced in a timely manner, with no additional charges for pickup, installation or delivery. I would recommend them highly.
Love New Ulm Furniture!!!
New Ulm Furniture is a US Furniture Store based in New Ulm, Minnesota. New Ulm Furniture is located at 16 N German St, New Ulm, MN 56073, USA.
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